Manager, Withdrawal Management
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
Mon to Fri, 37.5 hours/week
Duties
Are you a skilled leader with a clinical background and a passion for supporting individuals on their recovery journey? As our Manager of Withdrawal Management, you’ll oversee our 7-bed program, guiding an interdisciplinary team that includes nurses, peer support, and withdrawal management workers. You’ll ensure safe, effective care while fostering a culture of compassion, collaboration, and continuous improvement.
What You’ll Do
- Lead and coach staff providing bed-based withdrawal management services
- Oversee clinical practices, including medication administration and withdrawal monitoring
- Manage bed flow and ensure timely transitions for clients
- Partner with our Manager of Bed-based Treatment to ensure seamless transitions and integrated care across programs
- Recruit, train, and support team members
- Monitor compliance with health, safety, and program standards
- Contribute to reporting and quality improvement initiatives
- Build strong partnerships for seamless care coordination
Qualifications
- College diploma in Human/Social Services, with a University Degree in relevant field preferred
- Current registration with a professional governing body, with preference for Registered Nurse (RN) or Registered Practical Nurse (RPN) in good standing with CNO
- Minimum of 3 years’ leadership experience in substance use services, acute care setting or related field
- Knowledge of withdrawal management protocols and concurrent disorders
- Strong communication, conflict resolution, and team-building skills
- Proficiency in Microsoft Office; experience with EMHware is an asset
- Access to reliable transportation
- Flexibility in work hours to meet program needs
Eligibility
As soon as possible
Benefits
- Salary: Starts at $68,406, progressing to $75,855 annually
- Benefits: Comprehensive health, dental, vision, and travel insurance
- Time Off: 3 weeks’ vacation, 60 hours of personal leave, 15 wellness hours (pro-rated in first year)
- Extras:
- Employee Assistance Program (EAP)
- RSP/TFSA matching for eligible staff
- Professional development opportunities
- A supportive, values-driven workplace that prioritizes your well-being
How to Apply
Apply by: December 11, 2025 | Reference: WM Manager
Email Applications to: sheryl.henry@soarcs.ca or recruit@soarcs.ca
Our Commitment to Job Seekers
SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.