Mental Health & Substance Use Walk-In Crisis Support & Crisis Line
A crisis doesn’t have to be an emergency - it’s any time you need support to get through what’s happening. If you are overwhelmed, uncertain, or simply need someone to talk to- we’re here to help.
Our Counsellors can support you 24 hours a day, 7 days/week, 365 days/year. Call the Crisis Phone Line at: (519) 759-7188 or 1 (866) 811-7188
Need in person support and not sure where to go? Access our Mental Health & Substance Use Walk-In Crisis Support.
133 Elgin St. Brantford
Monday, Tuesday and Wednesday 11am-7pm
No appointment is needed.
This service may be right for you if:
You are going through a crisis, stressful situation, or emotionally overwhelmed
Something has happened and you need support right now
You’re struggling with mental health or substance use concerns
You are safe, but finding it hard to cope on your own
You want help figuring out next steps
Important to know:
This is a non-emergency crisis support service. We do not provide emergency response or medical care. If there is immediate danger, risk of harm, or urgent medical concerns, attend the Emergency Department.
If you need medical care related to substance use, including withdrawal or medication, attend the RAAM Clinic. Click here for walk in hours - Rapid Access Addiction Medicine Clinic (RAAM) | SOAR Community Services.
SOAR Community Services is a proud partner in 9-8-8, Canada’s new helpline for anyone who is thinking about suicide or who is worried about someone they know. As a 9-8-8 partner, we are part of a network of local, provincial and territorial, and national crisis lines across the country whose responders take 9-8-8 calls and texts. There is no wrong way to ask for help – whether someone reaches out to 9-8-8 or our existing crisis line, someone will be there to give them the support they need. Reach out for help whenever you need it.