Operational Shift Supervisor (Part-Time) - Six Nations Bingo
Flexible availability (days, evenings, nights, weekends, holidays)
Duties
Do you thrive in fast‑paced environments, enjoy leading teams, and take pride in keeping operations running smoothly? We do!
SNGRDC is looking for a confident, reliable, and community‑minded Operational Shift Supervisor to provide front‑line leadership across our Nation Enterprise locations, including Six Nations Bingo, Chiefswood Park, and Gathering Place by the Grand. If you’re a natural leader who values teamwork, accountability, and excellent service, we’d love to hear from you.
What You’ll Do
- Lead, coach, and support operational staff during assigned shifts
- Coordinate daily operations to ensure safe, efficient, and high‑quality service
- Oversee staffing levels, attendance, and shift coverage
- Ensure compliance with health & safety standards, policies, and procedures
- Support Bingo and gaming operations, including reconciliations and prize payouts
- Monitor facilities, report maintenance concerns, and support property standards
- Address guest concerns professionally and support service recovery
- Complete shift reports, financial documentation, and operational records
- Act as the primary on‑site decision‑maker during assigned shifts
Qualifications
What You Bring
- Secondary School Diploma (Post‑Secondary education in Business or related field is an asset)
- Minimum 1–2 years of supervisory experience in a fast‑paced customer service environment
- Experience with cash handling, financial reconciliations, and operational controls
- Strong leadership, communication, and problem‑solving skills
- Ability to remain calm and decisive in high‑pressure situations
- Strong attention to detail and commitment to accountability
- Flexible availability (days, evenings, nights, weekends, holidays)
Willingness to learn, adapt, and work within diverse cultures
Eligibility
Must be 18 years of age or older and able to pass a Police Record Check
Benefits
Why You’ll Love Working With Us
- Extended Health & Dental Benefits
- Pension & Incentive Programs
- Paid vacation, sick time, personal days & holidays
- Mentorship, training & development opportunities
- Employee & Family Assistance Plan
- Corporate events & team recognition
SNGRDC is committed to strengthening the Six Nations community through economic development, job creation, and high‑quality services, while honouring the cultural values and integrity of the Six Nations people.
We are also committed to a respectful, inclusive, and accessible workplace. Accommodations are available during all stages of recruitment.
How to Apply
To apply, please complete an online application at https://sngrdc.criterionhcm.com/jobs/200/1/#167
If you are unable to apply through the website, resumes can be dropped off at the Tourism Building between 9:00am and 4:00pm Monday-Friday.
2498 Chiefswood Rd, Ohsweken, ON N0A 1M0
If you would like assistance with your job search or in applying to this position, please contact SOAR Community Services at 519-756-7665 or employerservices@soarcs.ca and let us know how we can help!