Withdrawal Management Worker
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Purpose
We support people to achieve new heights.
We do this by:
- Delivering quality services
- Coordinating care
- Partnering with others
- Supporting staff success
- Continuously improving our services
Our Principles
- Empowered Client Voices
- Clarity with Compassion
- Unified by Teamwork
- Integrity Through Consistency
- Inclusion in Action
- Leadership Through Empowerment
- Community Connected Care
- Adaptation and Innovation
- Governance in Partnership
Part-Time- must be available for call-ins, shift coverage, and weekends. Day and Night shifts.
Duties
We are recruiting for a Part Time Withdrawal Management Worker (WMW). This role is a vital part of our Withdrawal Management and Treatment Services, supporting individuals at the earliest stage of their recovery journey through providing compassionate, client-centred care to individuals withdrawing from alcohol and/or drugs in our bed-based program.
Working as part of a collaborative interdisciplinary team, you will help ensure client safety, comfort, and engagement while supporting brief service planning, psychoeducational programming, and transitions to ongoing care. This role is ideal for someone who is compassionate and thrives in a dynamic, team-based environment that is committed to harm reduction practice.
- Conduct telephone screening to determine program eligibility
- Support client intake and orientation to the program
- Monitor withdrawal symptoms and accurately administer and document medications as prescribed
- Alert nursing and medical staff to any concerns impacting safe withdrawal
- Support implementation of client safety, service, and transition plans
- Deliver brief, solution-focused interventions
- Facilitate individual and group psychoeducation to enhance motivation and recovery skills
- Confidently and respectfully redirect client behaviour to maintain a safe therapeutic environment
- Provide responsive, compassionate support to clients throughout their stay
- Support safe and effective facility operations, including light cleaning and meal preparation
- Maintain timely and accurate documentation in the client data system
Qualifications
- College diploma or certificate in Human/Social Services (e.g., PSW, SSW, HSW, Addiction Worker)
- Minimum 2 years combined education/experience in substance use, concurrent disorders, and/or mental health settings
- Strong interpersonal, de-escalation, and teamwork skills
- Proficiency in Microsoft Office and familiarity with electronic databases
- Access to reliable transportation
- Ability to manage exposure to vicarious trauma and maintain appropriate self-care
Eligibility
- Eligible to work in Canada
- Vacant Positions
Benefits
• Salary Range: $24.74-$27.13 per hour.
• Benefits: Fitness benefit for you and your family (gym membership, equipment, lessons).
• Time off: 24 hours of personal leave (pro-rated first year).
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA matching for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.
How to Apply
Ready to Make an Impact?
We’re looking for someone passionate about empowering client voices, connection in community care and inclusion in action! If that’s you, we want to hear from you.
Apply by: July 31st, 2026 | Reference: PT Withdrawal Management Worker
Email Applications to: recruit@soarcs.ca
Only those selected for an interview will be contacted.
Our Commitment to Job Seekers
SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.