Strategic Communications Coordinator
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
Up to 22.5 hours per week, primarily weekday daytime hours with occasional evenings or weekends for events. There is flexibility in working hours, to be discussed with the successful candidate.
Duties
The Strategic Communications Coordinator plays a key role in enhancing the impact of the work we do. You support our purpose by creating and executing a strategic communications plan that reflects our values, increases access to our services, demonstrates our impact, aligns with our strategic priorities, raises our profile for funders and donors, and increases knowledge and compassion in our community. This role leverages a wide range of communication tools to support these objectives. You work collaboratively across the agency to learn about our programs to support the development of content that reflects our work. You are an important enabler of a cohesive and impactful communications strategy.
This is an opportunity to leverage your communications and marketing skills to make a difference in your community!
Key functions of this role include:
- Leading the development and implementation of a strategic communications plan
- Developing brand guidelines to ensure consistency in external communications
- Implementing a social media strategy and monitoring the impact
- Optimizing website content and enhancing user experience
- Supporting our annual impact event through development of an annual report and contributing to event planning
- Acting as the first point of contact for media inquiries, developing news releases and talking points
- Creating compelling and visually appealing print and digital marketing materials
- Monitoring the impact of communications and marketing strategies, through tracking key metrics, analyzing effectiveness, and providing actionable insights for continuous improvement
Qualifications
- College diploma (university degree preferred) in communications, public relations, marketing or related field
- Minimum 2 years’ experience working in a similar role, ideally in a not-for-profit context
- Excellent verbal and written communication skills; including superior writing, spelling, proofreading and editing skills.
- Strong teamwork and interpersonal skills.
- Demonstrated success in developing and implementing strategic communications plans.
- Graphic design and layout skills with an eye for compelling, professional visuals.
- Experience working cross-functionally to support multiple departments and initiatives.
- Strong organizational skills, including the ability to manage multiple tasks and projects simultaneously.
- Continuous improvement mindset, with ability to track KPIs to make data-driven recommendations.
- Experience with iMIS or other CRMs, email marketing platforms (MailChimp), design software (Adobe, Canva), social media management platforms, web content management systems, Microsoft PowerPoint, online survey platforms, and project management software is an asset.
- Flexibility in work hours to meet the needs of the agency.
- Must have access to reliable transportation, as some travel may be required.
Eligibility
As soon as possible
Benefits
- Employee Assistance Plan for all staff and their families
- Participation in RSP/TFSA plans for all staff, with agency pension match for Full Time and eligible Part Time staff
- Vacation pay bi-weekly for Part Time staff, beginning at 5% in year 1
- 24 hours of paid Personal Leave Time (pro-rated first year)
- Agency events for all staff
- Access to professional development
- An Agency committed to ensuring your physical and mental health/safety is paramount
How to Apply
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.