Manager, Transitional and Supportive Housing
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
37.5 hours/week | Monday–Friday | 8:30 AM–4:30 PM with flexibility to meet program needs
Duties
SOAR Community Services delivers a comprehensive continuum of social housing support designed to meet the diverse needs of individuals and families from emergency shelter to independent living. Within this continuum, Transitional and Supportive Housing programs play a vital role in helping those exiting the shelter system, experiencing homelessness, or living in precarious housing situations. These programs offer longer-term accommodation, access to essential services, and opportunities to build life skills that foster stability and independence.
As the Manager of Housing, you will:
- Supervise staff, including recruiting and performance management
- Provide ongoing oversight across programs and provide supervision as required
- Develop and evaluate program activities
- Lead collaborative service delivery efforts
- Oversee case management functions
- Implement marketing strategies
- Conduct audits to maintain accuracy and integrity of client files, identify data quality issues and contribute to Ministry reporting
- Ensure health and safety standards are met to ensure safe operation of the facility
- Provide input and monitor adherence to program budget
- Develops and maintains professional working relationships with community organizations and other agencies by sharing information and resolving problems with groups.
Qualifications
- College diploma in related Social/Human Sciences
- Minimum 5 years’ supervisory experience in a related field
- Current and demonstrated knowledge in working in bed-based environments, homelessness, substance use and mental health.
- Proficiency in MS Office and familiarity with databases
- Accessibility to reliable transportation
- Mediation, conflict resolution, leadership skills
- Ability to manage occasional exposure to vicarious traumatic stress
- Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment; however, strong consideration is made to the type of offense
Eligibility
Start date: as soon as possible
Contract End Date: March 5, 2027
Benefits
- Salary: Starting at $68,406/year ($35.08/hour)
- Health & Wellness: Group health, dental, accidental death & serious illness, and travel insurance
- Work-Life Balance: Paid time off and flexible support for your well-being
- Retirement Planning: RSP/TFSA options
- Support System: Employee Assistance Plan for you and your family
- Culture & Community: Fun staff events and a workplace that prioritizes your mental and physical health
How to Apply
Email: danielle.woodman@soarcs.ca or recruit@soarcs.ca
Apply by: October 9, 2025
Reference: EH /HRC Mgr.
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.