Data Quality Coordinator
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
Monday - Friday 37.5 hours per week
Duties
The Data Quality Coordinator plays a key role in ensuring the integrity, accuracy, and strategic use of data across the organization. Working closely with leadership and staff, this position supports data-informed decision-making, conducts audits, delivers training, and helps maintain compliance with internal and external reporting requirements. This role is ideal for someone who thrives on turning data into actionable insights that drive service excellence.
- Monitor and audit data entry practices to ensure accuracy, privacy, and compliance with internal and funder requirements
- Collaborate with leadership to generate service statistics and support strategic planning and reporting
- Provide training and coaching to staff on effective use of the client data system
- Identify and resolve data quality issues across client and administrative records
- Support data analysis and knowledge mobilization to inform decision-making and improve services
- Champion data quality as a shared organizational responsibility
- Liaise across teams to promote consistent data practices and continuous improvement
Qualifications
- Degree or diploma in related Social/Human Sciences – University preferred
- Minimum of 3 years’ relevant experience
- Knowledge related to data analysis to inform decision making
- Must have access to reliable transportation, as some travel may be required
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and working with client databases
Eligibility
As soon as possible
Benefits
- Comprehensive health, dental, vision, and travel insurance
- 3 weeks’ vacation, 60 hours of personal leave, 15 wellness hours (pro-rated in first year)
- Employee Assistance Program (EAP)
- RSP/TFSA matching for eligible staff
- Professional development opportunities
- A supportive, values-driven workplace that prioritizes your well-being
- Occasional work from home flexibility
How to Apply
Apply by: August 29, 2025 | Reference: DQ Coordinator
Email Applications to: kim.baker@soarcs.ca
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.