Addictions Case Manager, Rapid Addictions Support Team
Why Work for SOAR Community Services
About SOAR Community Services
SOAR Community Services (formerly St. Leonard's Community Services) has been an established part of the community for more than 55 years, and is accredited for our excellence in serving children, youth, adults, and families.
Our Values
These aren’t just “lip-service” to us – we work and live by them. If you do, too, we want to talk to you!
- Inclusive – we value everyone and their unique perspectives and journeys
- Compassionate – we care about our clients, our staff, partners, and the communities we serve
- Collaborative – we work together to support our clients and community
- Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative – we are open to change and continuous improvement
- Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic – we believe that everyone can accomplish their goals
37.5-hours per week, primarily Monday to Friday days
Duties
As an Addictions Case Manager, you will:
- Collaborate effectively with the BCHS Nurse Practitioner and other community partners
- Respond to referrals in a timely manner, including making initial connection in the hospital or Emergency Department
- Develop relationship and rapport through person-centered interaction
- Conduct assessments and collaborate with clients to develop a support and/or safety plan
- Utilize harm reduction, motivational interviewing and brief-solution focused approaches
- Facilitate warm connections to ongoing addiction, mental health, and other health and social services
- Distribute safer substance use supplies and naloxone kits (including coaching on how to use)
- Collect data to support reporting requirements and continuous quality improvement
Qualifications
- Have a college diploma in Social Services; university degree in Social Sciences is preferred
- Have minimum 2 years’ experience working with individuals who use substances, those with mental health issues, and other vulnerable populations
- Have demonstrated ability to establish client rapport, assess need, develop support plans, mitigate crisis, and navigate health and social service systems to facilitate client connection
- Demonstrate skill in working collaboratively with service delivery partners
- Have access to reliable transportation
- Be able to manage frequent exposure to vicarious trauma and occasional exposure to direct trauma
Eligibility
As soon as possible.
Contract ends: March 9,2026
Benefits
- A Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- An Employee Assistance Plan for all staff and their families
- 60 Hours of Personal Leave Time per year for Full Time staff (pro-rated first year)
- 15 hours of Wellness Time per year for Full Time staff (pro-rated first year)
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount
How to Apply
Email: dawn.slawter@soarcs.ca
Apply by: September 18, 2025
Reference: TFT Addictions CM
Contract ends: March 9, 2026
Our Commitment to Job Seekers
St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.
The Agency values the diverse and intersectional identities of its clients and staff. The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff. The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
The Agency encourages applications from all qualified individuals. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.
Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.